Order Online or Over The Phone
Here at the nation's favourite Carelink Alarm provider, we give you the chance to either place an order through our easy-to-use website, or by giving our friendly sales team a call.
If you require further assistance when you are on our website, get in touch via our Contact Us page. Email is also an option, just send your questions to hello@carelink24.org.
Our team are always more than happy to answer any questions or concerns that you may have about buying a Carelink Alarm.
Our Sales Team are available Monday to Friday, between 8:30am and 6pm, and on Weekends between 9am and 5pm.
Weekly Prices
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Smaller payments, same life-changing service
- Peace of mind for less money than a portion of fish and chips! Our weekly plan is billed quarterly.
Annual Prices
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Our most affordable option
- Our Annual Plan offers great value. Complete peace of mind for the equivalent of 32p per day - that's less than a postage stamp!
What do you get with a Carelink Alarm?
Whichever way you choose to make your order, you will receive the very latest in Carelink technology. The alarm comes in the form of a base unit, named the Lifeline Vi, and a little pendant device, named the MyAmie Pendant.
The unit is simply plugged into your telephone socket and a power supply, whilst the pendant can be worn around your wrist or neck - the choice is yours! Once everything is connected you just need to complete a quick test call with our monitoring team - who will be covering your system 24 hours a day, 365 days a year.
If you suffer from a fall, or even if you just feel unwell, you can just press your pendant and a member of the monitoring team will respond immediately. Help will then be arranged via your family members, close friends or neighbours - otherwise known as your emergency contacts. Don't worry, the emergency services will also be contacted should the situation require their assistance.
Peace of mind every day with a Carelink alarm
The Carelink Alarm can provide peace of mind for you and your family. The Plug & Play system works using your existing telephone line and connects you to our 24/7 monitoring centre. With the push of a button, help will be available day or night, removing the fear of what could happen if you have a fall at home.
How to use your Carelink Alarm
You now know the features of the Carelink Alarm you are about to order, but what do you actually need to do in an emergency? This section of the Carelink guide will explain how to use your alarm. We believe using your alarm couldn't be simpler - we think it's even easier than making yourself a cup of tea!
Let's imagine that you are at home enjoying your favourite TV show or doing a spot of cleaning. All of a sudden, you start feeling unwell or have a fall. All you need to do is press the button on your pendant. Our monitoring team will receive your call for help. They will speak to you over the alarm unit's loudspeaker to see what the situation is before calling your emergency contacts.
We suggest that you select members of your family, close friends, or neighbours as emergency contacts. Your chosen contacts will be informed that you require urgent help. If you require medical assistance, the emergency services will also be contacted. The monitoring team will call your contacts to assist you even if you are unable to respond to their loudspeaker call.
Don't worry if you press your button by mistake! False alarms are quite common. In any case, our team are always happy to speak with you and check that your alarm is working perfectly.
Don't forget to test your Carelink alarm at least once a month! Simply press your button and let our monitoring team know that it is just a test.